[FieldTrip] How are bugs triaged?

Jörn M. Horschig jorn at artinis.com
Wed Jan 6 09:28:16 CET 2016 

Hi Teresa,

 

Adding to JM’s last mail, it might be important to note that every new
bug is automatically sent out to fieldtrip-bugs at donders.ru.nl
<mailto:fieldtrip-bugs at donders.ru.nl> , so that the core dev team will
get notified, so the dev team is aware of new bugs being posted. But as
JM said, depending on subjective prioritization, it might get ignored
anyhow.

 

Best,

Jörn

 

--
Jörn M. Horschig, PhD, Software Engineer
 <http://www.artinis.com/> Artinis Medical Systems  |  +31 481 350 980 

 

From: fieldtrip-bounces at science.ru.nl
[mailto:fieldtrip-bounces at science.ru.nl] On Behalf Of Schoffelen, J.M.
(Jan Mathijs)
Sent: Wednesday, January 6, 2016 9:09
To: FieldTrip discussion list <fieldtrip at science.ru.nl>
Subject: Re: [FieldTrip] How are bugs triaged?

 

Hi Teresa, 

 

Yes, one way of contributing would be to add snippets of code to the
bug. In order to attract other people’s attention, you could add
(judiciously) people to the CC-list of the bug. That way you ensure that
these people receive an e-mail message once the bug is updated. Note,
that people then can remove themselves again if they don’t like to be
updated, which is a thing that needs to be respected. Note also, that
adding a group e-mail address, such as fieldtrip-bugs at donders.ru.nl
<mailto:fieldtrip-bugs at donders.ru.nl>  is likely less efficient than
adding named persons, because members of the group may feel less
inclined to be actively involved if addressed as a group, rather than as
an individual.

 

Best,

Jan-Mathijs

 

 

 

On Jan 5, 2016, at 6:39 PM, Teresa Madsen <tmadsen at emory.edu
<mailto:tmadsen at emory.edu> > wrote:





Thanks for the insight, Jan-Mathijs.  I'm not exactly sure how to
contribute...  I'm not familiar with SVN or GIT, and it would likely be
small improvements that I would suggest, not whole new functions or
anything.  So could I just post the applicable snippets of code as a
comment on the bug report?  Will anyone see it there?  When I update a
previously posted bug, I see this message: 

 

Changes submitted for
<http://bugzilla.fieldtriptoolbox.org/show_bug.cgi?id=2093> bug 2093

Email sent to:

no one

Excluding:

fieldtrip-bugs at donders.ru.nl <mailto:fieldtrip-bugs at donders.ru.nl> ,
braingirl at gmail.com <mailto:braingirl at gmail.com> 

So I'm assuming no one knows.  Is there a way to send it back to the bug
listserv?  Or should I really just learn how to use GIT
<http://www.fieldtriptoolbox.org/development/git>  (which seems more
straightforward than SVN
<http://www.fieldtriptoolbox.org/development/svn>  - is that true?)?
;-)

 

Thanks again,

Teresa

 

 

------------------------------

Message: 6
Date: Tue, 5 Jan 2016 08:27:18 +0000
From: "Schoffelen, J.M. (Jan Mathijs)" <jan.schoffelen at donders.ru.nl
<mailto:jan.schoffelen at donders.ru.nl> >
To: FieldTrip discussion list <fieldtrip at science.ru.nl
<mailto:fieldtrip at science.ru.nl> >
Subject: Re: [FieldTrip] How are bugs triaged?
Message-ID: <D4075AFA-F21B-44E6-8E7C-0799990BFE02 at fcdonders.ru.nl
<mailto:D4075AFA-F21B-44E6-8E7C-0799990BFE02 at fcdonders.ru.nl> >
Content-Type: text/plain; charset="windows-1252"

Hi Teresa,

Generally, we don?t have an ?official? triage system for the bugs that
are filed. The speed with which a bug is considered/resolved depends on
a combination of things:

1) the quality of the bug report.
2) the perceived urgency by the people who would be able to resolve it.
3) the estimated cost-benefit relationship for the people who would be
able to resolve it.
4) the amount of other piled-up work for the people who would be able to
resolve it.
5) the level of serotonin.
6) the prospect of compensation in kind (beer/chocolate/formal
involvement in projects etc).

Thus, in general, there may be things that the bug filer can do to
increase the probability for consideration/resolution, including adding
code snippets and data that allow for a reproduction of a genuine bug,
or by including code snippets that implement a new feature. Note that in
general feature requests that are not a priority for the daily
scientific work of the development/fixing team will get a low priority.

In addition it should be noted that anybody who is on the list is
allowed to contribute fixes/patches/features, and that it is not the
responsibility of the core development team (which nowadays extends far
beyond the people at the Donders Centre). Also, it should be noted that
nobody has a formal requirement to provide fieldtrip/bugzilla support,
it?s all pro bono.
This means that we have to squeeze it in besides our daily scientific
work and additional chores.

Anyway, the problem is that we are just short-handed, which indeed
sometimes results in bugs already being ?open? for a long time. Our
oldest one still open dates from 2010, so the 2013 you mention is not
that bad :o). With regard to the NEX file reader error you mentioned, if
you think your workaround might be of benefit of other users, don?t
hesitate to contribute!

Best wishes,
Jan-Mathijs




On Jan 4, 2016, at 9:29 PM, Teresa Madsen <tmadsen at emory.edu
<mailto:tmadsen at emory.edu> <mailto:tmadsen at emory.edu
<mailto:tmadsen at emory.edu> >> wrote:

I'm just curious because I've gotten such quick responses and fixes on
some bugs, while others sit around for long periods of time without any
feedback.  Luckily, they're not anything stopping me from doing my work,
but I was just curious if they've been seen and determined to be of low
priority, or simply overlooked.

Examples:
http://bugzilla.fieldtriptoolbox.org/show_bug.cgi?id=2978 - "Plot Trial"
button on GUI for ft_rejectvisual (summary mode) plots average of all
trials instead of the single trial requested - first posted in October
http://bugzilla.fieldtriptoolbox.org/show_bug.cgi?id=2093 - NEX file
reader errors - posted in 2013 - Obviously, I've worked around it, but
it's still there with a status of "new"!

Hope I'm not being a pest.
Thanks,
Teresa

--
Teresa E. Madsen, PhD
Division of Behavioral Neuroscience and Psychiatric Disorders
Yerkes National Primate Research Center
Emory University
Rainnie Lab, NSB 5233
954 Gatewood Rd. NE
Atlanta, GA 30329
(770) 296-9119 <tel:%28770%29%20296-9119> 
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End of fieldtrip Digest, Vol 62, Issue 4
****************************************





 

-- 

Teresa E. Madsen, PhD
Division of Behavioral Neuroscience and Psychiatric Disorders
Yerkes National Primate Research Center 

Emory University

Rainnie Lab, NSB 5233
954 Gatewood Rd. NE
Atlanta, GA 30329

(770) 296-9119

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